Returns & Exchanges

At FineryEmbroidery, we want you to love your custom home decor and linens. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and a brief explanation for the return.

• 2.
  Prepare Your Package

  Carefully pack the unused item in its original packaging, ensuring all tags and protective layers are intact to avoid damage during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund to the original payment method within 5-7 business days.